Effective Date: May 15, 2026
Free Range Kayaks LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when using our website or booking kayak rentals.
Information We Collect
We may collect information such as:
- Name
- Email address
- Phone number
- Billing information
- Reservation and booking details
- Waiver and safety form information
- Messages you send through contact forms
- Website usage information through cookies or analytics tools
How We Use Your Information
We use information to:
- Process reservations and payments
- Communicate about bookings or schedule changes
- Provide customer support
- Improve our website and services
- Maintain safety records and waivers
- Prevent fraud or misuse
We do not sell your personal information to third parties.
Payments
Payments may be processed through secure third-party payment providers. We do not store full credit card information on our servers.
Cookies & Website Analytics
Our website may use cookies and analytics tools to help us understand how visitors use the site and improve functionality.
Cookies may collect information such as:
- browser type
- device information
- pages visited
- approximate location information
You may disable cookies in your browser settings if you prefer.
Communication
If you contact us or make a reservation, we may contact you regarding:
- booking confirmations
- weather updates
- scheduling changes
- customer service matters
We will not send excessive marketing emails.
Waivers & Safety Information
Certain information may be collected as part of required rental waivers or safety documentation. This information is used only for business operations, safety, insurance, or legal purposes.
Third-Party Services
Our website may use third-party services such as:
- payment processors
- booking software
- website hosting providers
- analytics tools
- social media integrations
These services may collect information according to their own privacy policies.
Data Security
We take reasonable steps to protect your information, but no internet transmission or electronic storage system is completely secure.
Children’s Privacy
Children may participate in kayak rentals only with appropriate supervision and required waivers. We do not knowingly collect personal information from children without parental or guardian involvement.
Your Rights
You may contact us to:
- request access to your information
- request corrections
- request deletion of certain information where legally permitted
Changes to This Policy
We may update this Privacy Policy occasionally. Updated versions will be posted on this page with a revised effective date.
Contact Information
Free Range Kayaks LLC
Chariton, Iowa
Email: charitongeneralstore@gmail.com
Phone: (641) 203-5625